Skip to content
Bryan Fearn is a Sales Representative at Hillhouse Group, often acting as one of the first points of contact for new customers. His role involves meeting clients on site, understanding their project requirements and helping identify how Hillhouse can provide the right support, materials, and service.
Bryan brings over 20 years’ sales experience across a range of sectors, including fashion, equine supplies, and plant hire. This varied background has given him a strong understanding of customer service, relationship building and the importance of clear, dependable communication.
Before joining Hillhouse, Bryan also owned and operated his own businesses, giving him first-hand experience of the pressures customers face when managing costs, deadlines, and expectations. This has shaped his approach to sales, with a strong focus on trust, reliability, and practical support.
His previous experience selling equine-related products to both trade and public customers also strengthened his ability to work with a wide range of clients, understand different needs and build lasting relationships.
Since joining Hillhouse, Bryan has become a valued member of the sales team and a trusted, popular figure with both new and existing clients. He works closely with customers from initial enquiry through to delivery, ensuring they receive responsive support and clear advice throughout the process.
Reflecting on his role, Bryan comments:
For me, good service starts with listening properly and understanding what the customer needs. Whether it’s a new enquiry or a long-standing client, it’s about being reliable, straightforward, and making sure we do what we say we’ll do.
Troon
Ayrshire
KA10 7HX
